1. Introduction

Welcome to Flexevo, a service provided by Nextymize Software Solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We may collect information about you in a variety of ways when you use the Flexevo app to book home repairs, maintenance, and other local services. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, which you voluntarily give to us when you register with the App.
• Geo-Location Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our App, to provide location-based services and match you with nearby service professionals.
• Financial Data: Financial information related to your payment method that we may collect when you purchase, order, return, or exchange information about our services. All payment data is stored and processed securely by our payment processors.
• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account.
• Connect you with verified service professionals for your requested tasks.
• Process your transactions and send related information, including purchase confirmations and invoices.
• Manage user wallets and automated billing systems.
• Resolve disputes and troubleshoot problems.
• Send you promotional communications and push notifications regarding app updates or offers.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• Service Providers: We may share your information with our registered service professionals so they can locate your address and fulfill your service request.
• Third-Party Vendors: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including payment processing and data analysis.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention and Deletion

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to request the deletion of your personal data. You can delete your account and associated data directly through the App's account settings or by contacting our support team.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: